Last Updated: [14 july 2026]
Welcome to *Knittra*. Your privacy is important to us. This
Privacy Policy explains how we collect, use, and protect your information when you visit our website
or place an order with us.
When you place an order, contact us, or interact with our website, we may
collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address (if applicable)
- Order Details
- Any information voluntarily shared by you while contacting us
We only collect information necessary to process and fulfill your order.
How We Use Your Information
- Process and confirm your orders
- Create and dispatch your handmade products
- Communicate regarding your order status
- Provide customer support
- Respond to inquiries and requests
- Improve our website and customer experience
- Comply with legal obligations when required
At present, Knittra accepts payments through UPI and Paytm.Payments are
processed through third-party payment platforms such as Paytm or your preferred UPI application.
Knittra does not collect, store, or have access to your banking details, UPI PIN, debit card
information, credit card information, passwords, or other sensitive financial information.We may
receive limited information necessary to verify and process your order, including:
- Customer Name
- Payment Status
- Transaction Reference ID (if applicable)
Customers are advised to make payments only through the official payment
details provided by Knittra.
Shipping & Order Fulfillment
To deliver your order, we may share necessary information such as your
name, phone number, and shipping address with trusted courier and logistics partners.
This information is shared solely for order delivery purposes.
Knittra does not sell, rent, trade, or share your personal information
with third parties for advertising or marketing purposes.
We only share information when necessary for:
- Order fulfillment
- Shipping and delivery
- Customer support
- Legal compliance
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your
browsing experience, remember preferences, and understand how visitors use our website.
You may disable cookies through your browser settings at any time.
We take reasonable precautions to protect your personal information from unauthorized access,
misuse, disclosure, alteration, or loss.
While we strive to use commercially acceptable means to protect your information, no method of
online transmission or electronic storage is 100% secure.
If you choose to subscribe to our updates, we may occasionally send
information about:
- New collections
- Product launches
- Special offers
- Brand updates
Our website is not intended for children under the age of 18.We do not
knowingly collect personal information from children. If such information is discovered, we will
take reasonable steps to remove it.
You may contact us at any time to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal information (subject to legal and order-related requirements)
- Ask questions regarding our privacy practices
Changes to This Privacy Policy
Knittra reserves the right to update or modify this Privacy Policy at any
time. Any changes will be posted on this page with an updated revision date.
We encourage customers to review this page periodically.
If you have any questions regarding this Privacy Policy or your personal
information, please contact us:
Knittra
📧 Email:[support@knittra.com]
📱 Phone/WhatsApp: [+91 9217938348]
By using our website and placing an order with Knittra, you agree to the
terms outlined in this Privacy Policy.
Thank you for supporting Knittra — handmade with love, one stitch at a time. 🤍🧶